Comensura is committed to ensuring that our clients receive the best available quality of service from suppliers, and that any risks associated are mitigated wherever possible.
Processes to manage risk
Built in to Comensura.net are processes that help organisations to manage risks. These processes are customised to each situation and to cover the activity required from all stakeholders. This means that if, for example, an order for a temporary worker requires them to be checked with the Criminal Records Bureau, the supplier has to confirm this has been done.
Engaging compliant suppliers
Comensura will ensure that each supplier is contracted to standardised terms and conditions, which includes ensuring that appropriate levels of insurance exist to protect your organisation and candidate registration processes are in line with statutory obligations and best practice.
Regular supplier audits
All suppliers are regularly audited. Comensura.net sends out audit notifications to suppliers to submit relevant paperwork for review by our Audit Team. All suppliers are also subject to bi-annual audit to check worker documentation and insurance levels to ensure that suppliers are operating appropriately.
Reportable audit trails
All activity is recorded and documentation stored in Comensura.net to provide a central storage point, ensuring a clear and reportable audit of transactional activity.
Continual engagement with suppliers
Comensura’s Supplier Team proactively works with suppliers to ensure they receive feedback on their performance and ensure they continue to comply with our robust service standards. This ultimately ensures your organisation continues to receive a high quality of service at a highly competitive cost.