The complexity and cost of indirect services

The UK indirect services market is extremely fragmented. No single agency or vendor commands a significant share.

It is hard to obtain the right quality of supply

Organisations with diverse requirements find themselves having to engage with multiple vendors.

The management of multiple vendors is time consuming, costly and plagued by contractual difficulties.

Little formal measurement is available on the quality of service supplied by vendors against the rates being charged.

Strategic decision-making is hindered by a lack of clear, real time management information.

Through the smart application of people, process and technology, Comensura can help organisations and the vendor community achieve considerable cost savings and efficiencies and mutually benefit from a smarter way to work.

Public and Private Sector Case Studies
The Management Team

About Comensura

Comensura is the UK's market leader in the procurement and management of indirect services. Comensura buys the services then manages the service providers. We do this effectively because we are not part of the supply chain.

By improving processes and driving efficiencies, Comensura can significantly reduce an organisation’s indirect costs by up to 15%. The company offers proven methodologies, supported by leading-edge web-based technology, to transform the interaction between end user and supplier to the significant benefit of both parties. Comensura is a wholly owned subsidiary of the Impellam Group.

“The Corporation of London has seen a 7% reduction in its temporary staffing spend”